Your privacy is a core part of how mpo39 operates. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and protected, and the rights you hold as a registered user of our platform. Please read this document carefully alongside our Terms & Conditions.
A snapshot of the principles that guide every data decision at mpo39. The full detail follows in the clauses below.
All data transmitted between your device and mpo39 servers is encrypted using industry-standard TLS/SSL technology. Your account credentials, payment details, and personal information are never sent or stored in plain text.
We collect only what we need. Personal data gathered during registration, KYC verification, and transactions is used solely for account management, fraud prevention, and regulatory compliance — never sold to third-party marketers.
You have the right to access, correct, and request deletion of your personal data at any time. mpo39 responds to all verified data requests within 30 calendar days in accordance with applicable international data protection standards.
Personal data and KYC documents are stored on secured servers with strict access controls, regular security audits, and role-based permission systems. Only authorized personnel with a documented business need may access sensitive records.
mpo39 does not sell, rent, or trade your personal data to any third party for advertising or commercial profiling purposes. Data sharing with third parties is limited to KYC providers, payment processors, and regulatory bodies as required by law.
In the unlikely event of a data security incident that affects your personal information, mpo39 will notify affected users promptly via their registered email address and take all reasonable steps to contain and remediate the breach.
Throughout this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "mpo39" / "we" / "us" / "our" | The company operating the online betting and gaming platform at https://mpo39.cam and all associated subdomains. |
| "Platform" | The mpo39 website, mobile site, and any application through which betting and gaming services are delivered. |
| "User" / "you" / "your" | Any individual who accesses, registers on, or uses the mpo39 Platform, including visitors who have not yet registered an account. |
| "Personal Data" | Any information that identifies or could reasonably identify a natural person, including name, email address, phone number, date of birth, national identity number, IP address, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, and deletion. |
| "KYC" | Know Your Customer — the identity verification process requiring Users to submit documentary proof of identity and address before withdrawals are processed. |
| "Cookies" | Small text files placed on your device by the Platform to store preferences, session data, and analytics information. |
This Privacy Policy applies to all Personal Data collected by mpo39 in connection with your use of the Platform, including data collected through:
This Policy does not apply to third-party websites or services that may be referenced or linked from the Platform. mpo39 is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any external service you access.
This Privacy Policy should be read together with the mpo39 Terms & Conditions, which govern the overall contractual relationship between you and mpo39. By using the Platform, you confirm that you have read both documents and agree to their respective terms.
mpo39 collects the following categories of Personal Data depending on how you interact with the Platform:
3.1 — Identity & Contact Data
3.2 — Financial Data
3.3 — KYC Documentation
3.4 — Technical & Usage Data
3.5 — Communications Data
mpo39 collects Personal Data through the following channels:
mpo39 processes your Personal Data for the following defined purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your explicit consent or as required by law.
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your mpo39 Account; authenticating your identity at login; processing account settings changes. |
| KYC & Age Verification | Verifying that you are at least 21 years of age and confirming the accuracy of the identity information provided at registration. Required before withdrawal processing. |
| Transaction Processing | Processing deposits from and withdrawals to your Indonesian bank accounts or e-wallets in IDR; maintaining an accurate transaction ledger. |
| Fraud Prevention & AML | Detecting, investigating, and preventing fraudulent activity, money laundering, and other financial crimes in accordance with international AML standards. |
| Customer Support | Responding to your inquiries, resolving disputes, and delivering the support services you request via live chat or email. |
| Responsible Gaming | Monitoring account behavior for signs of problem gambling; enforcing self-exclusion, deposit limits, and other responsible gaming tools you activate. |
| Platform Improvement | Aggregated and anonymized usage analytics used to improve the Platform's features, performance, and user experience. Individual users cannot be identified from these aggregated datasets. |
| Legal Compliance | Meeting obligations under mpo39's international gaming license; responding to lawful requests from regulatory authorities or law enforcement agencies. |
| Communications | Sending transactional notifications (deposit confirmations, withdrawal status updates, security alerts) to your registered email or phone number. Promotional communications are sent only with your explicit opt-in consent. |
mpo39 relies on the following legal bases for the processing of your Personal Data:
mpo39 does not sell, rent, or trade your Personal Data to third parties. Your data may be shared in the following limited circumstances only:
No cross-border transfers to non-adequate countries: Where Personal Data is transferred to a third-party service provider located outside Indonesia, mpo39 ensures that appropriate safeguards are in place — including contractual data processing agreements consistent with international data protection standards — before any transfer occurs.
mpo39 retains Personal Data for no longer than is necessary to fulfill the purposes for which it was collected, or as required by applicable law and our international gaming license obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | License obligation & AML compliance |
| KYC documents | 5 years from date of verification | AML regulatory requirement |
| Transaction records | 5 years from transaction date | Financial audit & regulatory compliance |
| Support communications | 3 years from last interaction | Dispute resolution & quality assurance |
| Technical / usage logs | 12 months rolling | Security monitoring & fraud detection |
| Cookie data | As specified per cookie type (see Section 10) | Session management & analytics |
Following the expiry of the applicable retention period, Personal Data will be securely deleted or anonymized so that it can no longer be linked to any individual. Where anonymization is applied, the anonymized data may be retained indefinitely for statistical and analytical purposes.
mpo39 implements a layered approach to data security across technical, organizational, and procedural dimensions:
While mpo39 takes all reasonable technical and organizational measures to protect your data, no internet-based system can be guaranteed 100% secure. You remain responsible for keeping your login credentials confidential and for notifying us immediately if you suspect unauthorized access to your Account.
The mpo39 Platform uses cookies and similar tracking technologies to deliver and improve the Services. The following categories of cookies are in use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — session authentication, security tokens, load balancing. Cannot be disabled without breaking core functionality. | Session / up to 24 hours |
| Functional | Remember your preferences such as language, display settings, and previously selected payment method to improve your return visit experience. | Up to 90 days |
| Analytics | Aggregate, anonymized data on how Users navigate the Platform — page views, session duration, click paths. Used solely for internal Platform improvement. No third-party advertising analytics are used. | Up to 12 months |
| Security | Fraud detection signals, bot-detection fingerprinting, and suspicious behavior flagging to protect your Account and the integrity of the Platform. | Up to 30 days |
Most modern browsers allow you to control cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging into your mpo39 Account. Disabling analytics or functional cookies will not prevent you from using the Platform but may reduce the quality of your experience. mpo39 does not use third-party advertising cookies or cross-site tracking cookies.
As a User of the mpo39 Platform, you hold the following rights in relation to your Personal Data. To exercise any of these rights, contact our support team using the details in Section 14. mpo39 will respond to all verified requests within 30 calendar days.
Request a copy of the Personal Data mpo39 holds about you, including the categories of data, purposes of processing, and any third parties it has been shared with.
Request correction of inaccurate or incomplete Personal Data. Where a correction requires re-verification (e.g., name change), additional KYC documentation may be required.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations (e.g., AML records cannot be deleted early).
Request that mpo39 restrict processing of your data to storage only while a dispute about its accuracy or lawfulness is being resolved.
Request a copy of the Personal Data you provided to mpo39 in a structured, machine-readable format (CSV or JSON) so it can be transferred to another service provider.
Object to processing based on legitimate interests, including any profiling carried out for responsible gaming monitoring. mpo39 will cease such processing unless compelling legitimate grounds override your interests.
Identity verification for data requests: To protect your privacy and prevent unauthorized access to your data, mpo39 requires identity verification before fulfilling any data subject request. You will be asked to confirm your registered email address and, in some cases, provide a copy of your KTP or answer security questions. Processing time may be extended by up to an additional 30 days for complex requests.
21+ only. The mpo39 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from persons under the age of 21. If we discover that data has been collected from a minor, we will immediately delete that data and close the associated Account without processing any pending withdrawals.
mpo39 applies age verification checks as part of the registration process and during KYC. If you are a parent or guardian and believe that a minor in your care has accessed or registered on the Platform, please contact our support team immediately so that the account can be identified, closed, and any data securely deleted. We take underage access extremely seriously and maintain dedicated protocols for handling such reports on a priority basis.
mpo39 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our licensing obligations. The current version will always be published at https://mpo39.cam/privacy-policy with an updated effective date.
Where changes are material — for example, a new category of data being collected, a change in third-party sharing arrangements, or a new processing purpose — mpo39 will notify registered users via email to their registered address at least 14 days before the change takes effect. For non-material clarifications or formatting updates, the updated policy will be published without advance notice.
Continued use of the Platform after any amendment constitutes acceptance of the revised Privacy Policy. If you disagree with a material change, you may close your Account and withdraw any available balance before the change takes effect.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the mpo39 data protection team using the details below. All formal privacy notices should be submitted with the subject line "Privacy Request — [Your Account Username]" to ensure prompt routing.
Support Email: [email protected]
(Plain-text display only — not a clickable link. Copy the address manually into your email client.)
Response Time: Data subject requests are acknowledged within 3 business days and resolved within 30 calendar days. Complex requests requiring extended processing will be flagged within the initial 30-day window with an estimated completion date.
Support Hours: 24 hours a day, 7 days a week. Native Indonesian-speaking agents are available during WIB (UTC+7) business hours. English-language support is available at all hours.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions. If you are reading a printed or cached copy, please visit https://mpo39.cam/privacy-policy to confirm you have the current version.
Our FAQ covers the most common questions on account security, KYC, and data requests. Or review our full Terms & Conditions for complete platform rules.
21+ only. Play responsibly. For support with problem gambling, visit our Responsible Gaming page.