mpo39 Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

By accessing or using the mpo39 Platform, you represent and warrant that:

• You are at least 21 years of age;
• You are a natural person and not a corporate entity registering for the purpose of commercial arbitrage or systematic exploitation of promotions;
• You are accessing the Platform voluntarily and for personal entertainment purposes only;
• You are not acting on behalf of or as an agent for any third party in relation to your Account or any wagers placed;
• You are not a current employee, contractor, director, officer, or close family member of an employee of mpo39 or any of its affiliated companies or licensed software providers;
• You are not located in a jurisdiction where online gambling is explicitly prohibited by local law, and you take sole responsibility for determining the legality of online gambling in your location before registering.

mpo39 makes no representation that the Services are legal in all jurisdictions. The Platform is operated under international licensing standards and is directed at users who access it in jurisdictions where online gaming is not prohibited. It is your sole responsibility to comply with applicable local laws.

To access the full range of mpo39 Services, you must register an Account. The following conditions apply to Account registration and maintenance:

• One Account per person: Each User may hold only one (1) mpo39 Account. Operating multiple Accounts — whether under the same name, the same device, the same IP address, or different identities — constitutes a serious breach of these Terms and will result in the closure of all associated Accounts and forfeiture of all balances.
• Accurate information: You must provide truthful, complete, and current information during registration, including your full legal name, date of birth, email address, and mobile phone number consistent with your Indonesian National ID (KTP Nasional). Providing false information is a material breach of these Terms.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. You agree to notify mpo39 support immediately upon discovering any unauthorized access to your Account. mpo39 is not liable for losses resulting from your failure to keep login credentials secure.
• Account transferability: Accounts are strictly non-transferable. You may not sell, transfer, gift, or otherwise assign your Account or any funds within it to any third party.
• Account suspension: mpo39 reserves the right to suspend, restrict, or permanently close any Account at its discretion, including where it suspects fraud, Terms violations, problem gambling indicators, or regulatory compliance requirements.

mpo39 is required under its international licensing obligations and internal anti-money-laundering (AML) policies to verify the identity of all Users prior to processing withdrawals and, in certain cases, prior to accepting deposits above defined thresholds. The KYC verification process requires:

• A clear copy of your Indonesian National ID (KTP Nasional) — both front and back;
• Proof of current address (e.g., a utility bill, bank statement, or government-issued document dated within the last 90 days);
• A selfie photograph of you holding your KTP alongside a handwritten note stating your mpo39 username and the date of submission;
• Proof of payment method ownership (e.g., bank account statement or e-wallet screenshot confirming the account is in your name) where your deposit method differs from your registered name.

KYC documents are typically reviewed within 1–24 hours of submission. Complex cases may require up to 48 hours. You will be notified by email once your verification is complete. mpo39 reserves the right to request additional documentation at any stage and to freeze withdrawal processing pending satisfactory verification. Failure to complete KYC verification within a reasonable period following a withdrawal request may result in the request being declined until verification is completed.

All Account deposits are denominated in Indonesian Rupiah (IDR / Rp). The following terms govern deposits made to mpo39 Accounts:

• Minimum deposit: The minimum single deposit amount is Rp 50.000 for bank transfer methods (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and Rp 20.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Processing time: Most deposits via BCA, BRI, BNI, OVO, DANA, and GoPay are credited to your Account balance within 60 seconds. Other bank transfer methods (Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) may take between 15 and 60 minutes depending on interbank transfer schedules.
• Deposit fees: mpo39 does not charge fees on deposits. However, your bank or e-wallet provider may apply its own transaction charges — check with your provider before initiating a transfer.
• Funding sources: All deposits must be made from payment accounts that are registered in your own name. Deposits from third-party accounts — including those of family members — are prohibited and may result in Account suspension and return of funds to the originating account.
• Currency: Only Indonesian Rupiah (IDR) deposits are accepted. Attempting to deposit in a foreign currency will result in the transaction being declined or returned, subject to exchange loss risk borne solely by the User.
• Declined deposits: mpo39 is not liable for funds lost or delayed due to incorrect recipient account details provided by the User. Always verify the current deposit details shown in your Account dashboard before initiating a bank transfer.

Users may request a withdrawal of available (non-restricted) Balance subject to the following conditions:

• KYC requirement: Full KYC verification must be completed before any withdrawal is processed. mpo39 reserves the right to withhold withdrawal processing until satisfactory KYC documentation has been reviewed and approved.
• Minimum withdrawal: The minimum single withdrawal amount is Rp 50.000. Requests below this threshold will not be processed.
• Processing time: Withdrawals for fully verified Accounts submitted during WIB (Western Indonesia Time, UTC+7) business hours are typically processed within 15 to 60 minutes. Off-peak requests (late night or early morning WIB) may take longer but will not be held beyond 24 hours from submission without notification.
• Withdrawal destination: Withdrawals must be directed to a bank account or e-wallet registered in your own name matching your KYC-verified identity. Third-party withdrawal destinations are prohibited.
• Wagering requirements: Funds credited as Bonus Funds are subject to wagering requirements as specified in the relevant promotional terms. Withdrawal of Bonus Funds or winnings generated from Bonus Funds prior to satisfaction of applicable wagering requirements is not permitted.
• Withdrawal fees: mpo39 does not charge withdrawal fees on standard transactions. Expedited processing requests (where available) may carry a service fee as disclosed at the time of request.
• Right to withhold: mpo39 reserves the right to delay or decline withdrawal requests pending fraud investigations, AML reviews, or regulatory compliance checks. In such cases, the User will be notified and given a reasonable opportunity to respond to information requests.

mpo39 offers a range of promotional incentives to eligible registered Users. All bonuses and promotions are subject to the following general terms, in addition to any specific terms stated in the individual promotion:

• Eligibility: Promotional offers are available to eligible registered Users only. Eligibility criteria (e.g., new member only, minimum deposit amount, specific game category) are specified per promotion.
• Wagering requirements: Unless explicitly stated otherwise, all bonuses carry a minimum wagering requirement of 5x to 30x the bonus amount (the specific multiplier is stated in each promotion's individual terms). Wagering requirements must be fulfilled using real-money bets only; bets placed using Bonus Funds do not count toward wagering requirements unless the promotion expressly states otherwise.
• Bonus expiry: Bonus Funds that are not wagered within the period specified in the promotion's individual terms will be automatically forfeited without notice.
• One bonus at a time: Only one promotional offer may be active in your Account at any given time, unless mpo39 expressly states otherwise in writing.
• Abuse and manipulation: mpo39 reserves the right to void bonuses and any resulting winnings, and to suspend or close Accounts, where it determines that a User has engaged in bonus abuse (including but not limited to: multi-accounting, arbitrage betting specifically to clear bonuses at minimal risk, use of betting systems designed to exploit promotional terms, or collusion with other Users to exploit promotions).
• Modification and withdrawal: mpo39 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any such change will not affect bonuses already validly claimed and in use at the time of modification.
• Seasonal promotions: Special promotional offers may be made available during Indonesian national holidays and cultural events including Idul Fitri, Ramadhan, Indonesian Independence Day (17 August), and Chinese New Year (Imlek). These promotions carry their own specific eligibility and wagering terms and are time-limited.

The following general rules apply to all wagers placed on the mpo39 Platform. Game-specific and sport-specific rules are published separately in the Platform's Help section and form part of these Terms by reference.

• Bet acceptance: A bet is only accepted and valid once mpo39's system has confirmed it and a bet reference number has been generated. Bets are not considered placed until this confirmation is received.
• Minimum and maximum stakes: Minimum and maximum stake limits apply per bet type, per market, and per event. These are displayed within the betting interface at the time of placement and may be adjusted by mpo39 at any time without prior notice.
• Odds changes: Odds are subject to change at any time prior to bet confirmation. Where odds change between the time you select them and the time your bet is confirmed, mpo39 will notify you of the new odds and request confirmation before accepting the bet (where technically feasible in live in-play markets).
• Obvious errors: mpo39 reserves the right to void bets placed at obviously erroneous odds (palpable errors) caused by technical malfunction, human input error, or data feed failure. In such cases, stakes will be returned to the User's Account.
• Match-fixing and integrity: Any bet suspected of being connected to match-fixing, spot-fixing, or any form of sports integrity violation will be voided and the relevant Account suspended pending investigation. mpo39 cooperates with relevant sports integrity bodies in Indonesia and internationally.
• Mix parlay (accumulator) rules: Mix parlay (multi-leg accumulator) bets require all selections to win for the full payout to be awarded. If one or more selections are voided (e.g., due to match abandonment), the accumulator is recalculated with the remaining valid selections. Specific voor bola (Asian handicap) rules are published separately.
• Togel lottery rules: Togel (Indonesia's traditional numbers lottery) draw results are sourced from the officially published results of the respective lottery pool (Singapore, Hongkong, Sydney, Macau). mpo39 is not responsible for delays or discrepancies in officially published results. Disputes regarding draw outcomes must be raised within 24 hours of the result being published.

The following activities are strictly prohibited on the mpo39 Platform:

• Registering more than one Account, whether under your own identity or any other identity;
• Using another person's identity, payment method, or Account with or without their knowledge;
• Depositing funds originating from criminal activity, including but not limited to proceeds of fraud, theft, or corruption;
• Using the Platform for money laundering or any activity intended to obscure the origin of funds;
• Using automated betting bots, scripts, artificial intelligence tools, or any software that places or manages bets without direct human action on each wager;
• Exploiting software bugs, technical errors, or pricing errors knowingly for financial gain;
• Coordinating with other Users to place offsetting bets that exploit promotional terms or guarantee risk-free extraction of Bonus Funds;
• Threatening, harassing, or abusing mpo39 staff, support agents, or other Users via any communication channel;
• Attempting to access mpo39's back-end systems, databases, or administrative interfaces without authorization;
• Accessing the Platform using a VPN, proxy, or IP-masking service to circumvent geographic or account-level restrictions.

To the fullest extent permitted by applicable law, mpo39 excludes all liability for:

• Losses arising from your reliance on inaccurate or incomplete information displayed on the Platform due to data feed errors or technical malfunctions beyond mpo39's reasonable control;
• Loss of profits, loss of data, loss of opportunity, or any indirect, consequential, special, or punitive damages arising from your use of the Platform, whether in contract, tort, or otherwise;
• Service interruptions, Platform downtime, or failure of third-party systems (including banking networks, payment processors, or internet service providers) that prevent access to the Platform or delay transaction processing;
• Unauthorized access to your Account resulting from your failure to maintain the security of your login credentials;
• Any action taken by mpo39 in good faith in response to a verified report of fraud, AML concern, or Terms violation.

Nothing in these Terms excludes mpo39's liability for death or personal injury caused by its negligence, for fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law. mpo39's total aggregate liability to you for any claim arising from your use of the Platform shall not exceed the total amount deposited by you into your Account in the 30 calendar days preceding the event giving rise to the claim.

mpo39 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:

• Personal data is collected for the purposes of Account management, KYC verification, transaction processing, fraud prevention, and regulatory compliance;
• mpo39 does not sell personal data to third parties for marketing purposes;
• Personal data may be disclosed to regulatory authorities, law enforcement agencies, or licensed KYC verification service providers where required by law or regulation;
• Users may request access to, correction of, or deletion of their personal data subject to applicable legal retention requirements by contacting mpo39 support.

mpo39 is committed to promoting responsible gambling. The following tools are available to all registered Users and can be activated at any time via Account Settings or by contacting the support team:

• Deposit limits: Daily, weekly, or monthly maximum deposit caps. Reductions take immediate effect; increases require a 7-day cooling-off period.
• Loss limits: Daily, weekly, or monthly maximum net loss thresholds. Once the limit is reached, further betting is automatically suspended for the relevant period.
• Session time limits: A maximum continuous play duration after which the User is automatically logged out with a session summary.
• Reality-check reminders: Periodic pop-up notifications showing current session duration and net result.
• Self-exclusion: Temporary (7 days, 30 days, 90 days, or 180 days) or permanent self-exclusion from the Platform. During self-exclusion, the Account cannot be accessed or reactivated for the duration of the exclusion period.

mpo39 enforces the 21+ age requirement strictly and uses industry-standard age verification tools. If you believe a minor has accessed the Platform using your details, contact our support team immediately. For guidance on problem gambling resources, please visit our Responsible Gaming page.

mpo39 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will be published on this page with an updated effective date. Where changes are material, mpo39 will provide reasonable advance notice via email to the address registered on your Account or via a Platform notification banner.

Your continued use of the mpo39 Platform following the publication of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to any revision, you must cease using the Platform and contact support to close your Account and withdraw any available balance.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which mpo39 holds its international gaming license. In the event of any dispute arising from or relating to these Terms or your use of the Platform, the parties agree to attempt to resolve the matter through good-faith negotiation in the first instance.

If a dispute cannot be resolved through negotiation within 30 days of the aggrieved party providing written notice to the other, either party may refer the dispute to binding arbitration under the rules of a recognized international arbitration body as designated by mpo39's licensing jurisdiction. The language of arbitration proceedings shall be English. The arbitrator's decision shall be final and binding on both parties.

Nothing in this clause prevents mpo39 from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property, prevent fraud, or preserve the integrity of the Platform.

For questions, complaints, or formal notices relating to these Terms & Conditions, please contact the mpo39 support team using the details below. All formal legal notices must be submitted in writing via email with the subject line "Formal Notice — Terms & Conditions".

These Terms & Conditions were last reviewed and updated on 1 January 2026. They supersede all prior versions. If you are reading a cached or printed copy of this document, please visit https://mpo39.cam/terms-conditions for the current version.